Contact us

Sales

You can reach our sales department via phone +49 30 243 42 99-0 or via e-Mail: sales@42com.com

Support

If you have technical questions or malfunctions we are happy to assist you.

Technical support

Routing problems / Quality messages
Software questions (KMS, Billing software, etc.)
Tel: +49 30 340 60 59 05
Fax: +49 30 340 60 59 95
Mon - Fri: 9.30 am - 11 pm
Sat, Sun & Holidays: 10 am - 11 pm

Booking support

Payment information / Enquiries regarding payment bookings
Account bookings and check of received payments
Bank transfer vouchers / bank deposit receipts
Billing enquiries of all kinds
Payment bookings: Fax, E-mail, Phone
Tel: +49 30 340 60 59 06
Fax: +49 30 340 60 59 96
Mon - Fri: 9.30 am - 11 pm
Sat, Sun & Holidays: 10 am - 11 pm

Order support

Tariff lists / Registration of customers
Number set-up and activation
Information on activation status
General enquiries
Tel: +49 30 340 60 59 07
Fax: +49 30 340 60 59 97
Mon - Fri: 9.30 am - 5 pm

Porting support

Collection of porting orders
Enquiries regarding porting orders
Tel: +49 30 340 60 59 08
Fax: +49 30 340 60 59 98
Mon - Fri: 9.30 am - 5 pm